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Freshdesk Freddy AI
paidAutomate support and assist agents within Freshdesk.
💰 Pricing: Freshdesk Growth USD 19/agent/month, billed annually; additional AI sessions and add-ons apply
by Freshworks
Platforms:
web
Overview & Capabilities
Freddy AI adds customer-service automation and agent assistance to Freshdesk workflows. Teams can use it to summarize tickets, improve responses and handle supported service interactions, depending on their plan.
Tool Quick Specs
Pricing Model:
paid
Price Tier:
Freshdesk Growth USD 19/agent/month, billed annually; additional AI sessions and add-ons apply
Verified:
✓ Verified 2026
Associated Tags
#agent-assist
#customer-support
#helpdesk