AI Directory › Category

Customer Support

Enterprise support bots, smart ticketing and helpdesk automation.

39 Tools available
H

Haptik

paid
Custom pricing; contact sales for a quote

Build conversational agents for customer engagement.

F
Paid plans; see the official website for current pricing and billing terms.

Use AI across contact-center automation and agent workflows.

H
Standard from USD 25/user/month; AI Answers and advanced features may cost extra

Bring AI assistance to shared inbox and help-center support.

R

Replicant

paid
Custom pricing; contact sales for a quote

Automate routine contact-center conversations.

A

Aisera

paid
Custom pricing; contact sales for a quote

Automate employee and customer service requests with AI.

A

Ada

paid
Custom enterprise pricing; contact sales

Deploy AI customer-service agents across business channels.

D

Decagon

paid
Custom pricing; contact sales for a quote

Automate customer support with AI agents.

B

Balto

paid
Custom pricing; contact sales for a quote

Guide service agents during live conversations.

K
Paid plans; see the official website for current pricing and billing terms.

Build customer-service chatbots with human handoff.

T

Tidio Lyro

paid
Limited AI trial / Paid Lyro conversation plans; helpdesk pricing is separate

Answer common customer questions with an AI support agent.

F
Freshdesk Growth USD 19/agent/month, billed annually; additional AI sessions and add-ons apply

Automate support and assist agents within Freshdesk.

U

Uniphore

paid
Custom pricing; contact sales for a quote

Apply AI to enterprise conversations and service operations.

D

Dialpad AI

paid
Paid plans; see the official website for current pricing and billing terms.

Assist business calls and customer conversations with AI.

Z
AI access depends on paid Desk edition; external model usage may cost extra

Add AI summaries, insights and agents to Zoho Desk.

C

Cresta

paid
Custom pricing; contact sales for a quote

Analyze conversations and assist contact-center teams with AI.

M

Moveworks

paid
Custom pricing; contact sales for a quote

Resolve employee requests through conversational AI assistance.

F
Custom pricing; contact sales

Use AI to resolve, route and assist customer-support work.

C

Cognigy

paid
Custom pricing; contact sales for a quote

Build enterprise voice and chat service agents.

C

CallMiner

paid
Custom pricing; contact sales for a quote

Analyze customer conversations for service insights.

C

Chatbase

freemium
Free 50 message credits/month / Hobby $40/mo

Build support agents from business content and data.

C
Standard $99/mo; 7-day trial

Create business AI assistants grounded in supplied content.

G
Paid helpdesk plans plus AI automation usage; request current quote

Automate ecommerce support using store context.

P

PolyAI

paid
Custom pricing; contact sales for a quote

Deploy voice assistants for customer-service calls.

L

LivePerson

paid
Custom pricing; contact sales for a quote

Manage and automate customer messaging with conversational AI.